Leads
- When does the flow of Zolo Client leads get turned on in my CRM account?
- What types of notifications do I receive when a new lead is assigned to me?
- Why do I receive lead notifications to my personal email address?
- Why is my lead talking to another Zolo agent?
- Where did my lead go?
- How can I check if a customer is a Zolo lead or not?
- How do I search the CRM for Zolo user? (Zolo vs. personal lead)
- What if my personal lead is being categorized as a Zolo-generated lead?