Questrade Mortgage
- Why Did I Receive a Cashback Notification?
- How Long is the Summer Market Cashback Offer Valid For?
- What is Zolo's Summer Market Cashback Offer?
- The Questrade Website Says “Not Accepting Applications.” What Should I Tell My Client?
- Who Monitors Questrade Mortgage Referrals to Make Sure My Client is Contacted?
- What if a Client I Referred to Questrade Mortgage Needs Urgent Help?
Personal Transactions and Property Interests
Working with Self-Represented Parties
- How do I Complete the Confirmation of Co-operation and Representation Form when my Seller Client is Accepting an Offer from a Self-Represented Party (SRP)?
- How do I Complete the Confirmation of Co-operation and Representation Form when my Buyer Client is Placing an Offer on a FSBO?
- How do I Ensure I Receive Payment when Working with a Self-Represented Landlord?
- Do I need to send the RECO Guide to a Self-Represented Party?
- What is the Information and Disclosure to Self-Represented Party Form?
- Where Should I Place the Deposit for Properties that are For Sale by Owner (FSBO)?
REALM
- How Do I Edit the Status of My Listing in REALM When There is No Co-operating Salesperson?
- How do I do a CMA in REALM?
- How do I set up auto-emails for clients in REALM?
- How do I view a property's details in REALM?
- how do I save listings to a list in REALM?
- How do I search for a listing in REALM?
Skyslope
- Do I Need to Manually Complete the MLS Data Information Form When Creating my Listing in SkySlope?
- How do I enter a double-ended deal in SkySlope?
- How do I jump to a linked SkySlope forms file from the SkySlope app?
- How do I link a SkySlope listing or transaction file to multiple SkySlope forms files? (starting in SkySlope app)
- How do I link a SkySlope listing or transaction file to an existing forms file? (Starting from SkySlope app)
- How do I jump to a linked SkySlope file from SkySlope forms?
Realtor Support
- What Happens if I Let my RECO License Lapse?
- Can I Share the Name of the Property Owner if a Lead Enquires?
- What Should I do if my Zolo gmail isn't Working with my Email Client?
- How do I Remove and Re-add my Zolo Gmail from my iPhone Mail App?
- How do I Remove and Re-Add my Zolo eMail to my Outlook App?
- Can I use an email client with my Zolo email?
Admin
- How Do I Check and Manage the Storage Size of My Zolo Google Account?
- How do I add an email signature to my Zolo email?
- Where can I find a signature template for my Zolo email?
- How do I get an HST number?
- How do I make a direct deposit (in Ontario)?
- How do I make a direct deposit (in BC)?
CRM
Webforms/TransactionDesk
Other tools we use at Zolo
- How do I contact the TRREB help desk?
- How do I use REALM?
- Your Zolo phone number
- Why you should be using your Zolo email address
- How can I set up a client video call using Google Meet?
- How can I upload and share videos with Google Drive?
TRESA
Paperwork
- How do I Complete the Buyer Designated Representation Agreement form?
- How do I Complete the Confirmation of Cooperation and Representation Form?
- What form is required to process a rebate on a deal?
- How do I handle Disclosure of Remuneration in BC?
- How do I register an offer on another brokerage's listing?
- How do I get a form signed by the Broker of Record?
Business
- How do Commercial Deals Work at Zolo?
- Is there a minimum commission rate I must charge as a Zolo agent?
- How do finder's fees work?
- What's the difference between a Zolo lead and a personal lead?
- How do I submit a personal lead for pre-approval?
- This is my second deal with a Zolo client, is this a personal deal?
Listings
- Is there a demo of the new Add/Edit functionality?
- Where Can I Find the Zolo Listing Presentation?
- Why Can't I List a Property While Using Safari Browser?
- How do I Submit an Interboard Listing to Cornerstone?
- What is Interboarding?
- Why should I verify material facts before listing a property?
Showings
- Showing Cancellation Policy
- How are open houses displayed on Zolo listings?
- How to show a house
- How to show a condo
- How to Use a Lockbox
- How to add an Open House to Zolo.ca (TRREB Agent Listing)
FINTRAC
Training
- Why is my AML training course still showing as incomplete?
- How do I Disable Pop-up Blockers to View my Training Content?
- How do I Check my Transcript in Zolo Academy?
- Where Can Zolo Real Estate Agents Find the Mandatory Anti-Money Laundering (AML) and Anti-Terrorist Financing (ATF) training?
- Is there a list of links to relevant resources for the RECO relicensing course?
- Where is info on the Training Program?
Support
Business Development
- What are Canada's UTR Regulations?
- What is Spam?
- What is CASL?
- How Can I Ensure my VREB Account Stays in Good Standing?
- Why do lease deals in the current market?
- Why have I not met any Zolo Clients yet?
Marketing
- Should I Update My Business Card and Signage to Include the "Powered by Questrade" Tagline?
- How Do I Position the "Powered by Questrade" Tagline to My Clients?
- Why Has the "Powered by Questrade" Tagline Been Added to the Zolo Website?
- How to get Business Cards, Signage, and Photography
- Is there Zolo letterhead that agents can use?
- How do I create a Google Business Profile for my real estate business?
Home Search Support
- What is the Difference Between the MLS Data Sheet and the Agent Full/Broker Full MLS?
- How do I Access and Download the Full Agent MLS Data?
- Where can I leave a review of my Zolo agent?
- Why are some listings on the Zolo website blurred when a user isn't logged in?
- How do I get my property on the Zolo website?