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  1. Zolo Canada
  2. Zolo FAQ
  3. FINTRAC
  4. Non Face-to-Face Identification

Non Face-to-Face Identification

  • What does it mean to record the “date where the Broker referred to the information provided by the [Mandatary/Agent]” in CREA’s template Identification Mandatary/Agent agreement?
  • Can a client who is not physically present be ID’ed by having them mail a photocopy of their driver’s license to my agent/mandatary?
  • Do I have to offer compensation to the mandatary/agent?
  • If I use an agent or mandatary for identification purposes what information needs to be in the contract with the agent/mandatary?
  • What are the methods for identifying a client who is not physically present?
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